Apple Releases iOS 11.0.1 Update – Bug Fixes & Improvements


Apple released their first update for iOS 11 today – iOS 11.0.1.

Apple did not provide much detail about the update except to say that “iOS 11.0.1 includes bug fixes and improvements for your iPhone or iPad.” Updating to iOS 11.0.1 is recommended by Apple and Microsoft to address and fix the compatibility issue between Apple Mail in iOS 11 and Office 365, Outlook.com and Exchange Server 2016 mail accounts; an issue which prevented some users from sending or replying to mail or signing in to and syncing with the aforementioned mail accounts (refer to our post: Compatibility issues with Apple Mail in iOS 11 & Office 365, Outlook.com and Exchange Server 2016 mail accounts).

Users can update to iOS 11.0.1 wirelessly on their iOS devices by going to Settings | General | Software Update then clicking on “Download and Install” or by connecting their iOS devices to their computer and downloading and installing the update through iTunes. As a best practice, you should always perform a current backup of your devices before installing iOS updates.

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Microsoft announces Office 2019 to come in 2018

If you prefer to stick with a perpetual license instead of a cloud-based subscription model for your Microsoft Office products, the next new perpetual license release of Office will come next year.

Microsoft announced today that Office 2019 will release in the second half of 2018. The perpetual license release will be geared towards those who aren’t quite ready to make the transition over to Microsoft’s cloud-based subscription model, Office 365. 

The new release will include updates to Microsoft’s Office suite (Word, Excel, PowerPoint and Outlook) as well as server software (Exchange, SharePoint and Skype for Business). 

According to Microsoft, additional details will be provided in the coming months and previews of the new release are due to be available in the middle of next year.

To learn more about today’s announcement, check out the post below from Jared Spataro, Microsoft’s General Manager for Office.

https://blogs.office.com/en-us/2017/09/26/the-next-perpetual-release-of-office/

Compatibility issues with Apple Mail in iOS 11 & Office 365, Outlook.com and Exchange Server 2016 mail accounts

If you connect to an Office 365, Outlook.com or Exchange Server 2016 mail account using Apple Mail for iOS, hold off on Apple’s latest iOS upgrade, iOS 11, which released today.
According to Microsoft, the Apple Mail app in iOS 11 is not compatible with mail accounts on Office 365, Outlook.com or Exchange Server 2016. If you upgrade to iOS 11, you won’t be able to reply or send mail from those accounts using the Apple Mail app. In addition, Office 365 users may be unable to sync or login to their Office 365 mail accounts.

Microsoft recommends users hold off on the upgrade to iOS 11 while Microsoft and Apple work to resolve the issue. As a workaround, Microsoft suggests users download Microsoft’s free Outlook for iOS app available in the App Store.

For further information and updates on this issue, check out Microsoft’s support article below:

https://support.microsoft.com/en-nz/help/4043473/you-can-t-send-or-reply-from-outlook-com-office-365-or-exchange-2016-i

Apple has also posted a support article related to this issue. You can find Apple’s support article below:

https://support.apple.com/en-us/HT208136


UPDATE – 9/26/2017

Apple has released an update to iOS 11. iOS 11.0.1 is recommended by Apple and Microsoft to address and fix the compatibility issue between Apple Mail in iOS 11 and Office 365, Outlook.com and Exchange Server 2016 mail accounts.

Export Favorites in Microsoft Edge

Microsoft Edge is Microsoft’s new web browser in Windows 10. It replaces the long-standing Internet Explorer web browser found in Windows 8 and prior versions of Microsoft’s operating system. Note: Internet Explorer can still be found in Windows 10.

Since the release of Windows 10, you could quickly and easily import Favorites from other web browsers (ex: Internet Explorer, Firefox, Chrome) into Microsoft Edge. However, until the release of Windows 10 Creators Update (version 1703), you could not quickly and easily export your Favorites from Microsoft Edge natively for backup purposes or to import into other web browsers. You could, as an option, use a third-party application to export your Favorites from Microsoft Edge.

If you aren’t running Windows 10 Creators Update, run Windows Update by going to the Windows Start Menu, click on “Settings” followed by “Update & security” then click on “Check for updates” to see if Windows 10 Creators Update is available to download and install on your computer (assuming your computer hardware is compatible with Windows 10 Creators Update). If you are still waiting for Windows 10 Creators Update to become available for your computer (Microsoft is slowly delivering the upgrade to eligible and compatible computers), check out our post on How To Get Windows 10 Creators Update Now.

Once you have Windows 10 Creators Update (version 1703) installed, you can quickly and easily export your Favorites from Microsoft Edge into a HTML file which can serve as a backup file for your Favorites or to import into other web browsers.

Export Favorites from Microsoft Edge

To export your Favorites from Microsoft Edge, launch Microsoft Edge. In the upper-right hand corner, you can either click on “Hub” (represented by the star with horizontal lines – refer to first image below) then “Settings” or click on “Settings and more” (represented by the three ellipses – refer to second image below) then “Settings”.

Microsoft-Edge-Hub
Hub
Microsoft-Edge-Settings
Settings and more
In the “Settings” menu, click on “Import from another browser” (refer to image below).

Microsoft-Edge-Import

In the “Import info from another browser” menu (refer to image below), you can import from another browser (a list of browsers installed on your computer will be provided), import from a file (HTML) or export to a file (HTML).

Microsoft-Edge-Import-Export

Since we are going to export our Favorites, click on “Export to file.” A “Save As” dialog window will appear. Choose the location where you want to export and save the HTML file, give the file an appropriate file name then click on “Save.” 

You have now exported a copy of your Favorites to a HTML file which can be used as a backup for your Microsoft Edge Favorites or to import into another web browser.

Import Favorites into Microsoft Edge

You can import Favorites from another web browser by simply choosing the appropriate browser from the list of browsers listed in the “Import info from another browser” menu then click on “Import.” In a few moments, your Favorites from your other browser will be imported into your Favorites in Microsoft Edge.

If you prefer to import from a file, click on “Import from file.” An “Open” dialog window will appear. Locate the HTML file containing your Favorites, select the file then click on “Open.” In a few moments, your Favorites will be imported from the HTML file into your Favorites in Microsoft Edge. 

How To Get Windows 10 Creators Update Now

Microsoft has been slowly delivering Windows 10 Creators Update (not to be confused with the upcoming Windows 10 Fall Creators Update) to eligible and compatible Windows 10 computers via Windows Update. If you’ve been routinely checking Windows Update for the update to Windows 10 Creators Update and still haven’t received it, you can get Windows 10 Creators Update by performing a manual installation.

First, make sure you aren’t already running Windows 10 Creators Update. Click on the Windows Start button then select “Settings.” In the “Windows Settings” window select “System” then “About.” In the “About Windows 10” window, go down to “Version.” If “Version” shows “1703,” you are already running Windows 10 Creators Update. If “Version” shows any other version number (ex: Version 1607 represents Windows 10 Anniversary Update), you are not on Windows 10 Creators Update.

Alternatively, you can go to the link below and click on “Check your version of Windows 10” which will take you to the same “About Windows 10” window.

https://support.microsoft.com/en-us/help/4028685/windows-get-the-windows-10-creators-update

Manually installing Windows 10 Creators Update

Important:

Before installing Windows 10 Creators Update, it is highly recommended that you perform a full backup of your computer.

Go to the link below to download the Update Assistant:

https://support.microsoft.com/en-us/help/4014184/windows-10-creators-update-here

Click on “Update Assistant.”

Download the Windows 10 Upgrade file “Windows10Upgrade28085.exe” to your computer.

Locate the “Windows10Upgrade28085.exe” file you just downloaded and double-click on it to run the Windows 10 Update Assistant. The Windows 10 Update Assistant will first check to ensure your computer is compatible with Windows 10 Creators Update. Once Update Assistant confirms compatibility, the Update Assistant will be able to proceed with downloading Windows 10 Creators Update. Update Assistant will display the progress of the download in the Update Assistant window.

When the download is complete, Update Assistant will prompt you to save your work and restart the computer to proceed with upgrading your version of Windows 10 to Windows 10 Creators Update. Save any active work before restarting the computer.

After restarting the computer, Windows 10 Creators Update will begin to install on your computer. The installation will take time to complete and your computer may reboot multiple times. Follow the on-screen prompts to complete the installation. Once the installation is complete, you’ll be presented with a window that will show you some of the changes and new features in Windows 10 Creators Update.

If you want to confirm that you are now running Windows 10 Creators Update, click on the Windows Start button then select “Settings.” In the “Windows Settings” window select “System” then “About.” In the “About Windows 10” window, go down to “Version.” The version number should now show Version 1703 for Windows 10 Creators Update.

As mentioned earlier, you can also go to the link below and click on “Check your version of Windows 10” which will take you to the “About Windows 10” window.

https://support.microsoft.com/en-us/help/4028685/windows-get-the-windows-10-creators-update

 

A Final Farewell to RPC over HTTP

Don’t forget . . . RPC over HTTP will be deprecated on October 31, 2017!

What does that mean?

It means that Microsoft will no longer support connections to the Office 365 / Exchange Online platform via the RPC over HTTP protocol as of October 31, 2017. Microsoft plans to rely solely on the MAPI over HTTP protocol. 

If you’re still using Microsoft Outlook 2007 (WIN) to connect to the Office 365 / Exchange Online platform, you’ll need to upgrade to a new version of Outlook as soon as possible. Microsoft Outlook 2007 does not support the MAPI over HTTP protocol. If you don’t upgrade before October 31st, you won’t be able to access your Office 365 / Exchange Online mailboxes. The current version of Microsoft Outlook is Outlook 2016.

For users running Outlook 2010, 2013 or 2016, Microsoft recommends that you install the latest updates for your respective Outlook client to ensure proper support for the MAPI over HTTP protocol. The change only affects Outlook for Windows and does not affect Outlook for Mac, Outlook for Web, Outlook for iOS, Android or Windows Mobile.

For further information on this topic, visit: https://support.microsoft.com/en-us/help/3201590/rpc-over-http-deprecated-in-office-365-on-october-31,-2017

 

Microsoft To End Support For Office 2011 for Mac

With the upcoming release of Apple’s macOS High Sierra in Fall 2017, Microsoft has officially announced that it will end support for Office 2011 for Mac on October 10, 2017.

The official end of support means Microsoft will no longer release any new software updates (critical or not) nor provide technical support (free or paid) for Office 2011 for Mac on or after this date. Microsoft has also stated that they have not tested Office 2011 for Mac for compatibility with macOS High Sierra nor do then plan to officially support the latest version of macOS.

Current users of Office 2011 for Mac can upgrade to Microsoft’s latest version of Microsoft Office for the Mac, Office 2016 for Mac, to continue receiving updates and support. However, upgrading to Office 2016 for Mac won’t guarantee 100% support and compatibility with macOS High Sierra, at least not yet. Microsoft Office does not officially support macOS High Sierra while the macOS is in beta.

As with its predecessors, Microsoft Office will likely receive a batch of software updates to make it compatible with and supported in macOS High Sierra; though it’s unlikely to happen until High Sierra reaches final release or RTM.