Apple Releases iOS 11.0.1 Update – Bug Fixes & Improvements

Apple released their first update for iOS 11 today – iOS 11.0.1.

Apple did not provide much detail about the update except to say that “iOS 11.0.1 includes bug fixes and improvements for your iPhone or iPad.” Updating to iOS 11.0.1 is recommended by Apple and Microsoft to address and fix the compatibility issue between Apple Mail in iOS 11 and Office 365, and Exchange Server 2016 mail accounts; an issue which prevented some users from sending or replying to mail or signing in to and syncing with the aforementioned mail accounts (refer to our post: Compatibility issues with Apple Mail in iOS 11 & Office 365, and Exchange Server 2016 mail accounts).

Users can update to iOS 11.0.1 wirelessly on their iOS devices by going to Settings | General | Software Update then clicking on “Download and Install” or by connecting their iOS devices to their computer and downloading and installing the update through iTunes. As a best practice, you should always perform a current backup of your devices before installing iOS updates.


Microsoft announces Office 2019 to come in 2018

If you prefer to stick with a perpetual license instead of a cloud-based subscription model for your Microsoft Office products, the next new perpetual license release of Office will come next year.

Microsoft announced today that Office 2019 will release in the second half of 2018. The perpetual license release will be geared towards those who aren’t quite ready to make the transition over to Microsoft’s cloud-based subscription model, Office 365. 

The new release will include updates to Microsoft’s Office suite (Word, Excel, PowerPoint and Outlook) as well as server software (Exchange, SharePoint and Skype for Business). 

According to Microsoft, additional details will be provided in the coming months and previews of the new release are due to be available in the middle of next year.

To learn more about today’s announcement, check out the post below from Jared Spataro, Microsoft’s General Manager for Office.

Post Monroe Drops New Music

Country music group Post Monroe released Digital 45 – Volume 1 on Friday featuring two new songs – “White Noise” and “Psycho” – and they are great!

Formed in 2016, Post Monroe consists of members Shelby McLeod, Ashlee Hewitt & Whitney Duncan. When the talented trio come together, their vocals and sound are nothing less than natural, organic and harmonious.

Post Monroe released their self-titled EP in 2016 with songs including “Red Hot American Summer” and “Half Hearted.” The trio was part of CMT’s Next Women of Country – Class of 2016 and part of the CMT Next Women of Country Tour 2017 joining country music superstar Martina McBride on her Love Unleashed tour. Earlier this year, the trio released the single “Better Place” penned by Duncan as a dedication to her late cousin.

Digital 45 – Volume 1 featuring “White Noise” and “Psycho” is available now.

To learn more about Post Monroe, check out their official website at

Apple iTunes – “Your request is temporarily unable to be processed. Please try again later.” when accessing Purchase History

You want to view your Purchase History in Apple iTunes. You launch iTunes then go to “Account” then “View My Account …” You scroll-down to the section labeled “Purchase History” and then click on “See All” which takes you to the “Purchase History” page.

At the top of the “Purchase History” page, you get a list of your Latest Purchases. Further down on the page will be a list of your Previous Purchases. You locate the specific purchase you want to review the history for and then you click on the arrow next to it to pull up the detailed transaction history. A few seconds later you get the message below.


You try to view other previous purchases and they are fine. You think to yourself . . . What’s going on?

Unfortunately, this appears to be one of those issues that Apple hasn’t quite gotten around to fixing. If you’re lucky, you might be able to go back to the Purchase History later and find that you can view the detailed transaction history for that specific purchase.

For the moment, there does not appear to be a fix from the user side. Signing out and then back into your iTunes account does not resolve the issue. Deauthorizing and authorizing the device does not resolve the issue. Updating to the latest version of iTunes does not to fix the problem either. The issue affects iTunes on both Windows & Mac.

As a workaround, you can use Apple’s “Report A Problem” ( to access recent purchases (purchases made within the past ninety (90) days).

You can check out our post: Get Help for iTunes & App Store Purchases with Apple’s “Report A Problem” for further details.

Additional Resources:

Apple Support Article: Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store

2017 iHeartRadio Music Festival & Daytime Village in Las Vegas

The 2017 iHeartRadio Music Festival takes place this Friday, Sept. 22nd and Saturday, Sept. 23rd at the T-Mobile Arena in Las Vegas. The two-day music festival, which started back in 2011, brings together some of the biggest names in music under one roof for two nights of incredible music and performances.

This year’s iHeartRadio Music Festival features artists including: Coldplay, The Weeknd, DJ Khaled, Miley Cyrus, Lorde, Kings of Leon, Big Sean, P!NK, Chris Stapleton, Thirty Seconds To Mars, Niall Horan, David Guetta, Thomas Rhett, Harry Styles and Kesha. Macklemore, Khalid, Bleachers, Bebe Rexha and Louis Tomlinson have been announced as Special Guest Collaborators. The event will be hosted by Ryan Seacrest and Z100’s Elvis Duran.

In addition, the 2017 iHeartRadio Daytime Village, which became a part of the iHeartRadio Music Festival in 2013, will take place on Saturday, Sept. 23rd in Las Vegas Village. The iHeartRadio Daytime Village will feature artists including: Migos, Halsey, Flume, Little Mix, French Montana, Niall Horan, Bleachers, Kelsea Ballerini, Judah & The Lion, Bebe Rexha, Noah Cyrus, Hey Violet, Cheat Codes, All Time Low, Khalid and Julia Michaels.

If you aren’t attending the event, you can catch a live stream of the 2017 iHeartRadio Music Festival on Friday and Saturday starting at 7pm PT / 10pm ET at or on The CW app. You can listen to the event live on select iHeartRadio stations.

The 2017 iHeartRadio Daytime Village will live stream on Saturday starting at 11am PT / 2pm ET at or via The CW app.

For more information on the 2017 iHeartRadio Music Festival and 2017 iHeartRadio Daytime Village, check out the links below:

iHeartRadio Music Festival

iHeartRadio Daytime Village

Apple Watch Series 3 LTE issue is a watchOS 4 bug

According to a recent article posted on iMore, the LTE issue with Apple Watch Series 3 and discussed in our post, Apple acknowledges LTE issue with Apple Watch Series 3, is actually a watchOS 4 bug.

The watchOS 4 bug causes the Apple Watch to attempt connections to captive Wi-Fi networks, something that Apple Watch should not do. A captive Wi-Fi network typically requires authentication from a device before being able to gain connectivity. Apple Watch does not have the ability to authenticate directly with captive Wi-Fi networks.

Usually, authenticated Wi-Fi networks that you’ve connected to on your iPhone would be passed along to your Apple Watch (assuming that you did not “Forget This Network”). All authentication is done on the paired iPhone and not through Apple Watch.

However, due to this bug, once Apple Watch latches onto the unauthenticated captive Wi-Fi network, it hangs onto the connection even though there is no Internet connectivity and will not hand-off to LTE.

Think of it this way:

Your iPhone is connected to your home Wi-Fi network. Your home Internet service goes down but Wi-Fi stays up. Your iPhone will stay connected to your home Wi-Fi even though there is no Internet connectivity. It does not hand-off to LTE leaving your iPhone without Internet connectivity.

This is similar to what happens to Apple Watch when it hangs onto the connection to the unauthenticated captive Wi-Fi network. Unlike the iPhone, Apple Watch does not have an option to turn-off Wi-Fi so there is no option to default to LTE.

Apple is working on a fix which will be released in a future software update. Unfortunately, there’s no word on when that update will become available.

Apple Watch Series 3 will be available starting Friday, 9/22.

Additional Resources:

You can check out iMore’s article on this topic below:


UPDATE – 10/4/2017

Apple released watchOS 4.0.1 today which addresses this issue. Users experiencing this issue should update to watch OS 4.0.1.

Apple acknowledges LTE issue with Apple Watch Series 3

With Apple Watch Series 3 due to become available this Friday (9/22), Apple has acknowledged a LTE issue with Apple Watch Series 3.

In a statement from Apple to The Verge:

“We have discovered that when Apple Watch Series 3 joins unauthenticated Wi-Fi networks without connectivity, it may at times prevent the watch from using cellular.” 

Since Apple Watch Series 3 relies on a smooth hand-off between Wi-Fi & LTE and does not have the option to turn-off Wi-Fi (like iPhone) to force the device over to LTE, users may be without reliable Internet connectivity for their Apple Watch Series 3 when away from a reliable, active Wi-Fi connection or their iPhone.

As for a fix, Apple’s statement to The Verge says, “We are investigating a fix for a future software release.” Apple has not provided an update on when the fix will become available.

Additional Resources:

You can check out The Verge’s full article on this topic below:


UPDATE – 10/4/2017

Apple released watchOS 4.0.1 today which addresses this issue. Users experiencing this issue should update to watch OS 4.0.1.