Global Entry: A US Trusted Traveler Program – Part II

In our previous post, Global Entry: A US Trusted Traveler Program – Part I, we took a look at Global Entry which is a US Trusted Traveler Program provided by the US Department of Homeland Security (DHS) and administered by US Customs & Border Protection (CBP).

If you travel internationally, the Global Entry program allows pre-approved members to use expedited lanes to go through US Customs when re-entering the US. Global Entry members are also eligible for TSA Precheck, another DHS Trusted Traveler Program administered by the Transportation Security Administration (TSA). TSA Precheck allows members to use expedited lanes for screening at participating airports (domestic travel). Members do not need to remove shoes, laptops, belts, 3-1-1 liquids and light jackets during screening.

Note: All travelers (including members of Global Entry & TSA Precheck) may be subject to additional screening by the TSA and/or US customs processing by CBP. 

Ok, I’ve submitted my application & fee for Global Entry, what’s next?

In about ten (10) business days, you should receive an e-mail notification regarding the status of your application for Global Entry. The turnaround time may vary depending on the number of applications currently being processed by US Customs & Border Protection. You will need to sign into your GOES account to check the status of your application.

If your application has been conditionally approved, you will receive a conditional approval letter in your GOES account. The letter will explain next steps which include setting up an appointment at a Global Entry Enrollment Center for your interview. The letter will also list the items that you will need to bring to the interview.

Appointments for Global Entry can range from a few weeks to several months depending on the Global Entry Enrollment Center. However, you must schedule an appointment within thirty (30) days of receiving your conditional approval. This means that you must book an initial appointment within thirty (30) days; otherwise, your application for Global Entry will be thrown out and you will need to re-apply (and pay another $100 application fee). After you book an initial appointment, you may change or re-schedule the appointment via your GOES account at any time.

Note: DHS does not currently offer expedited application service for Global Entry. Please keep this in mind if you have upcoming international or domestic travel plans and want to take advantage of the program benefits.

If your application has been denied, you should receive a letter in your GOES account explaining the reason for the denial of your application and any recourse that you may have to appeal the denial. Visit the link below for further information:

https://help.cbp.gov/app/answers/detail/a_id/1150/~/trusted-traveler-application-denied

What do I need to bring on the day of my interview?

On the day of your interview, you will need to bring the items listed in your conditional approval letter. These items typically include a copy of your conditional approval letter, your current, valid passport and driver’s license (if the address is current). If the address on your driver’s license is not current, you will need to bring a current utility bill or other acceptable documents reflecting your current address.

Be sure to arrive at your Global Entry appointment on-time. Plan to arrive at least fifteen (15) minutes early in anticipation of security/check-in procedures at your Global Entry Enrollment Center. Also, follow the directions of CBP officers at the Global Entry Enrollment Center. This will ensure a smooth, streamlined process.

During the interview, you will watch a video explaining the Global Entry program and how to use it, you will be interviewed by a CBP Officer who will also take your picture, fingerprints and provide you with your Global Entry Membership number which will also serve as your Known Traveler Number for TSA Precheck.

In about ten (10) business days after your interview, you will receive your Global Entry card by US Postal mail. Your Global Entry card is a DHS Trusted Traveler card that is REAL ID compliant. Global Entry cards may be used for re-entry into the US at land & sea ports of entry and are accepted by the TSA as valid identification at TSA airport checkpoints. Be sure to activate your Global Entry card via your GOES account within thirty (30) days of receipt. Keep the Global Entry card in its protective sleeve (included). The cost to replace a Global Entry card is currently $25.

If I renew my passport, do I need to update my Global Entry information?

Yes. If you renewed your passport, you can update your passport information through your GOES account provided the change does not involve a change to your name or the issuing authority. Likewise, you can also update your driver’s license and mail to address. If you need to make any other changes, you must visit a Global Entry Enrollment Center. You should contact your local Global Entry Enrollment Center for further assistance.

Will my Global Entry membership be cancelled if I don’t update my passport information?

No, but you will not be able to use your membership at Global Entry kiosks and land/sea ports of entry until you update your passport information so keep your information current and up-to-date.

Can I renew my Global Entry membership?

Yes, you will be eligible to renew your Global Entry membership. For current information on renewing your Global Entry membership, visit the link below and go to the section entitled “Renewing Global Entry Membership”:

https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/frequently-asked-questions

Where can I find more information about DHS Trusted Traveler Programs, Global Entry and TSA Precheck?

Check out the links below:

DHS | Trusted Traveler Programs

https://www.dhs.gov/trusted-traveler-programs

CBP | Global Entry

https://www.cbp.gov/travel/trusted-traveler-programs/global-entry

TSA | TSA Precheck

https://www.tsa.gov/precheck

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