Tech Tip: Update Your Organization’s Address in Microsoft Office 365

Office 365 Sign-in

Photo Credit/Source: Microsoft

If you are an administrator for your organization’s Microsoft Office 365 account, you may need to update your organization’s address at some point in time (ex: office move). If you look at your monthly or annual invoice, you will notice the invoice displays three fields with your organization’s address  – Sold-To, Bill-To and Service Usage Address.

Each of these address fields must be updated separately within the Microsoft Office 365 dashboard. Unfortunately, there is currently (as of this posting) no option to automatically update all three address fields simultaneously nor are the address updates done in one place within the Microsoft Office 365 dashboard.

Updating the Sold-To Address:

  1. Login to your Microsoft Office 365 account dashboard
  2. Click on the name of your organization
  3. In “Organization Profile,” update your organization’s address then click “Save”

Updating the Bill-To Address:

  1. Login to your Microsoft Office 365 account dashboard
  2. On the dashboard home page, click on “Billing”
  3. In “Subscriptions,” click on “Update Payment Details”
  4. In “Update Payment Details,” click “Edit Details”
  5. Update your organization’s address then click “Submit”

Updating Service Usage Address:

  1. Login to your Microsoft Office 365 account dashboard
  2. On the dashboard home page, click on “Billing”
  3. In “Subscription,” go to “More Actions” then select “Edit Service Usage Address” from the drop-down menu
  4. Update your organization’s address then click “Submit”

If you’ve updated all three addresses correctly, the updates should be reflected on your next billing invoice. It will not be reflected on any billing invoices that have already been generated.

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