A Look at Apple’s MacBook 12-inch (2016)

Last year, Apple gave its MacBook 12-inch model a nice refresh. While the outside remained the same, the refresh did provide improvements to the CPU/processor, RAM, flash storage and battery life.

While the MacBook 12-inch model may not meet the needs of power users, it will meet the needs of those looking for a lightweight (around 2 lbs.), small form factor laptop with a Retina Display and decent performance for e-mail, Internet access, productivity applications (ex: MS Office), social media, streaming music & video.

MacBook

Testing a MacBook 12-inch (2016) base model with a 1.1GHz dual-core Intel Core m3 processor (Turbo Boost up to 2.2GHz), 8GB RAM and 256GB PCIe-based flash storage, the MacBook performed well throughout the initial setup, installation of applications, web surfing, streaming music & videos and file transfers. The general performance was quite impressive and counter to what I thought I might experience (ex: spinning beach balls). While I wouldn’t recommend using the MacBook 12-inch model for Adobe Creative Cloud, audio/video editing and exports (even if you upgrade to the Intel Core m5 or m7 processors . . . though feel free to experiment at your own discretion); for most day-to-day computing needs, the MacBook should work well.

Of course, the starting price of $1299, the single USB-C port and the need for a variety of USB-C adapters to work with existing peripherals and devices may influence your decision on whether to go with the MacBook 12-inch model. Keep in mind that the new 2016 MacBook Pro models also utilize the USB-C ports (either 2-ports or 4-ports) so adapters will still be necessary should you opt for the new MacBook Pro. Apple is still offering as an option the previous generation MacBook Pro in both 13-inch and 15-inch models with the traditional ports as well as the MacBook Air.

MacBook Accessories

If you do opt for a MacBook 12-inch model, there are accessories you may want to consider. While there are certainly plenty of accessories available, here are just a few to consider.

Mosiso Polyester Fabric Sleeve for MacBook 12-inch (Color: Black & Hot Blue)

Mosiso

The Mosiso sleeve is a nice, well-padded sleeve for the MacBook. The material feels both soft and durable. The black & hot blue color is very nice. There is an external zippered pocket to store accessories like the 29W USB-C power cable & adapter and USB-C adapters. The sleeve is available on Amazon for $12.99 – http://amzn.to/2okjsIm.

Satechi Slim Aluminum Type-C Multi-port Hub Adapter with Type-C Charging Port, 4K HDMI Video Output (30 Hz) and two USB 3.0 Ports

The Satechi USB-C hub adapter is a portable, easy-to-use, plug-n-play accessory. Connect it to the single USB-C port on your MacBook and it will give you a USB-C passthrough port for charging, two USB 3.0 ports for your USB devices and a HDMI port (30 Hz) for video output. The Satechi USB-C hub adapter comes in four colors (silver, space gray, gold, rose gold) which correspond to the four color options of the MacBook. While this hub adapter will not solve all your USB-C adapter needs, it’s a nice place to start. The Satechi USB-C hub adapter is available on Amazon for $59.99 – http://amzn.to/2nCurQl.

Apple has a series of USB-C adapters available at discounted prices for a limited time. Note: The discounts apply to USB-C and Thunderbolt 3 accessories for a limited time. For $49.00, you can get the USB-C Digital AV Multiport Adapter (which includes a USB-C port, HDMI port and USB port) or the USB-C VGA Multiport Adapter (which includes a USB-C port, VGA port and USB port) to name a few. For a complete list of USB-C adapters, visit Apple’s website at http://www.apple.com.

Tech Tip: Update Your Organization’s Address in Microsoft Office 365

Office 365 Sign-in

Photo Credit/Source: Microsoft

If you are an administrator for your organization’s Microsoft Office 365 account, you may need to update your organization’s address at some point in time (ex: office move). If you look at your monthly or annual invoice, you will notice the invoice displays three fields with your organization’s address  – Sold-To, Bill-To and Service Usage Address.

Each of these address fields must be updated separately within the Microsoft Office 365 dashboard. Unfortunately, there is currently (as of this posting) no option to automatically update all three address fields simultaneously nor are the address updates done in one place within the Microsoft Office 365 dashboard.

Updating the Sold-To Address:

  1. Login to your Microsoft Office 365 account dashboard
  2. Click on the name of your organization
  3. In “Organization Profile”, update your organization’s address then click “Save”

Updating the Bill-To Address:

  1. Login to your Microsoft Office 365 account dashboard
  2. On the dashboard home page, click on “Billing”
  3. In “Subscriptions”, click on “Update Payment Details”
  4. In “Update Payment Details”, click “Edit Details”
  5. Update your organization’s address then click “Submit”

Updating Service Usage Address:

  1. Login to your Microsoft Office 365 account dashboard
  2. On the dashboard home page, click on “Billing”
  3. In “Subscription”, go to “More Actions” then select “Edit Service Usage Address” from the drop-down menu
  4. Update your organization’s address then click “Submit”

If you’ve updated all three addresses correctly, the updates should be reflected on your next billing invoice. It will not be reflected on any billing invoices that have already been generated.

Tech Tip: “Norton Security: We are sorry. It seems like something went wrong with the installation of the product . . .”

While trying to install Norton Security on your Mac, you may receive a dialog window that states “A helper tool is needed to install your Norton Product. Install Norton Security is trying to install a new helper tool.”

After entering your Mac credentials, you receive a Norton Security dialog that reads “We are sorry. It seems like something went wrong with the installation of the product. Please contact Support.” Clicking on “Try Later” and attempting re-installation results in the same error.

To workaround this issue, try the steps below:

  • Ctrl + click (or right-click) on the “Install Norton Security” installer
  • Select “Show Package Contents”
  • Double-click on the “Contents” folder
  • Double-click on the “Mac OS” folder
  • Double-click on “Install Norton Security”
  • Follow the on-screen prompts to install Norton Security. You may be required to restart the computer after the installation.

Note: If you are running an older version of a Symantec/Norton security product (including Symantec Endpoint Protection (Mac)), you will be prompted to uninstall the old product before you can install Norton Security. If you are unable to uninstall the old product using the product’s uninstaller (if available), you can try using Symantec’s “RemoveSymantecMacFiles” utility.

To download the “RemoveSymantecMacFiles” utility and for instructions on how to use it, visit the link below:

https://support.symantec.com/en_US/article.TECH103489.html

 

Tech Tip: Remove Symantec & Norton software from your Mac

If you’ve tried to uninstall Symantec or Norton software from your Mac without luck, Symantec has a utility that may help. The “RemoveSymantecMacFiles” utility will remove all Symantec and Norton software products from your Mac fairly quickly and easily. However, keep in mind that this utility removes ALL Symantec and Norton software products from your Mac and is not limited to any specific Symantec or Norton software products. This utility is a “last resort” option if you’ve tried all standard practices to uninstall Symantec or Norton software products from your Mac. If you have multiple Symantec or Norton software products installed on your Mac, you will need to re-install those products that you want to keep on your Mac.

To download the “RemoveSymantecMacFiles” utility and for instructions on how to use the utility, visit the link below:

https://support.symantec.com/en_US/article.TECH103489.html